OpenAI chief Sam Altman announced an internal "code red" to accelerate improvements to ChatGPT after Google’s Gemini 3 model outperformed OpenAI’s offering on several benchmarks. The memo calls for pausing work on advertising, health‑shopping AI agents, and a personal‑assistant feature called Pulse while increasing daily coordination among teams. The move echoes Google’s own "code red" in 2022 after ChatGPT’s debut. Gemini 3 quickly rose to the top of the LMArena leaderboard and earned public endorsements, including a shift by Salesforce CEO Marc Benioff, who declared he would not return to ChatGPT. Leer más →

Salesforce chief executive Marc Benioff announced a rapid shift from OpenAI's ChatGPT to Google's Gemini 3 after testing the new model for just two hours. He praised Gemini 3’s speed, reasoning and multimodal abilities—covering text, images, code, audio and video—as a major leap forward, stating he will not return to ChatGPT. Benioff’s public endorsement reflects his long‑standing involvement in enterprise AI, including Salesforce’s early partnership with OpenAI, and may signal broader corporate realignment toward Google’s AI platform. Leer más →

Salesforce CEO Marc Benioff announced a reduction of about 4,000 customer‑support positions, replacing many roles with the company’s AI system, Agentforce. The workforce fell from roughly 9,000 to 5,000, a 45% drop, while the AI now handles about half of all customer conversations—around 1.5 million interactions and roughly 10,000 leads each week. Benioff said he “needs less heads,” citing labor shortages and cost concerns. Human agents remaining work under an “omni‑channel supervisor” that blends AI and human effort, with customer‑satisfaction scores staying roughly unchanged. He predicts a shift toward “agentic enterprises” and urges young talent to embrace AI. Leer más →

A host of leading technology executives, including the CEOs of Nvidia, Apple, Microsoft, and OpenAI, attended President Donald Trump's state banquet in the United Kingdom. The event coincided with the signing of a U.S.-U.K. Tech Prosperity Deal focused on nuclear, artificial intelligence, and quantum technologies. Major tech firms announced new data‑center projects and multibillion‑pound investments in the U.K., bringing a combined commitment of roughly £31 billion to boost AI infrastructure. The guest list underscored the growing prominence of tech leaders in diplomatic and economic engagements between the two nations. Leer más →

Salesforce CEO Marc Benioff announced a reduction of about 4,000 customer‑support positions, replacing many roles with the company’s AI system, Agentforce. The workforce fell from roughly 9,000 to 5,000, a 45% drop, while the AI now handles about half of all customer conversations—around 1.5 million interactions and roughly 10,000 leads each week. Benioff said he “needs less heads,” citing labor shortages and cost concerns. Human agents remaining work under an “omni‑channel supervisor” that blends AI and human effort, with customer‑satisfaction scores staying roughly unchanged. He predicts a shift toward “agentic enterprises” and urges young talent to embrace AI. Leer más →

Salesforce CEO Marc Benioff announced a reduction of about 4,000 customer‑support positions, replacing many roles with the company’s AI system, Agentforce. The workforce fell from roughly 9,000 to 5,000, a 45% drop, while the AI now handles about half of all customer conversations—around 1.5 million interactions and roughly 10,000 leads each week. Benioff said he “needs less heads,” citing labor shortages and cost concerns. Human agents remaining work under an “omni‑channel supervisor” that blends AI and human effort, with customer‑satisfaction scores staying roughly unchanged. He predicts a shift toward “agentic enterprises” and urges young talent to embrace AI. Leer más →

A host of leading technology executives, including the CEOs of Nvidia, Apple, Microsoft, and OpenAI, attended President Donald Trump's state banquet in the United Kingdom. The event coincided with the signing of a U.S.-U.K. Tech Prosperity Deal focused on nuclear, artificial intelligence, and quantum technologies. Major tech firms announced new data‑center projects and multibillion‑pound investments in the U.K., bringing a combined commitment of roughly £31 billion to boost AI infrastructure. The guest list underscored the growing prominence of tech leaders in diplomatic and economic engagements between the two nations. Leer más →

A host of leading technology executives, including the CEOs of Nvidia, Apple, Microsoft, and OpenAI, attended President Donald Trump's state banquet in the United Kingdom. The event coincided with the signing of a U.S.-U.K. Tech Prosperity Deal focused on nuclear, artificial intelligence, and quantum technologies. Major tech firms announced new data‑center projects and multibillion‑pound investments in the U.K., bringing a combined commitment of roughly £31 billion to boost AI infrastructure. The guest list underscored the growing prominence of tech leaders in diplomatic and economic engagements between the two nations. Leer más →

Salesforce CEO Marc Benioff announced a reduction of about 4,000 customer‑support positions, replacing many roles with the company’s AI system, Agentforce. The workforce fell from roughly 9,000 to 5,000, a 45% drop, while the AI now handles about half of all customer conversations—around 1.5 million interactions and roughly 10,000 leads each week. Benioff said he “needs less heads,” citing labor shortages and cost concerns. Human agents remaining work under an “omni‑channel supervisor” that blends AI and human effort, with customer‑satisfaction scores staying roughly unchanged. He predicts a shift toward “agentic enterprises” and urges young talent to embrace AI. Leer más →

A host of leading technology executives, including the CEOs of Nvidia, Apple, Microsoft, and OpenAI, attended President Donald Trump's state banquet in the United Kingdom. The event coincided with the signing of a U.S.-U.K. Tech Prosperity Deal focused on nuclear, artificial intelligence, and quantum technologies. Major tech firms announced new data‑center projects and multibillion‑pound investments in the U.K., bringing a combined commitment of roughly £31 billion to boost AI infrastructure. The guest list underscored the growing prominence of tech leaders in diplomatic and economic engagements between the two nations. Leer más →

A host of leading technology executives, including the CEOs of Nvidia, Apple, Microsoft, and OpenAI, attended President Donald Trump's state banquet in the United Kingdom. The event coincided with the signing of a U.S.-U.K. Tech Prosperity Deal focused on nuclear, artificial intelligence, and quantum technologies. Major tech firms announced new data‑center projects and multibillion‑pound investments in the U.K., bringing a combined commitment of roughly £31 billion to boost AI infrastructure. The guest list underscored the growing prominence of tech leaders in diplomatic and economic engagements between the two nations. Leer más →

El CEO de Salesforce, Marc Benioff, anunció una reducción de aproximadamente 4,000 puestos de soporte al cliente, reemplazando muchos roles con el sistema de IA de la empresa, Agentforce. La fuerza laboral disminuyó de aproximadamente 9,000 a 5,000, una caída del 45%, mientras que la IA ahora maneja alrededor de la mitad de todas las conversaciones con los clientes, alrededor de 1,5 millones de interacciones y aproximadamente 10,000 leads cada semana. Leer más →

Salesforce CEO Marc Benioff announced a reduction of about 4,000 customer‑support positions, replacing many roles with the company’s AI system, Agentforce. The workforce fell from roughly 9,000 to 5,000, a 45% drop, while the AI now handles about half of all customer conversations—around 1.5 million interactions and roughly 10,000 leads each week. Benioff said he “needs less heads,” citing labor shortages and cost concerns. Human agents remaining work under an “omni‑channel supervisor” that blends AI and human effort, with customer‑satisfaction scores staying roughly unchanged. He predicts a shift toward “agentic enterprises” and urges young talent to embrace AI. Leer más →

O CEO da Salesforce, Marc Benioff, anunciou a redução de cerca de 4.000 funções de suporte ao cliente, substituindo muitos papéis pelo sistema de IA da empresa, Agentforce. A força de trabalho diminuiu de aproximadamente 9.000 para 5.000, uma queda de 45%, enquanto a IA agora lida com cerca de metade de todas as conversas com os clientes - cerca de 1,5 milhão de interações e aproximadamente 10.000 leads por semana. Leer más →