Amazon has added a new AI-powered tool called “Help me decide” to its shopping experience. The feature analyzes a shopper’s searches, browsing and purchase history to surface product recommendations and explain why each item fits the user’s needs. Built on Amazon’s own large language models and services such as Bedrock, OpenSearch and SageMaker, the tool appears after a user has viewed multiple similar listings and is currently available in the United States on the Amazon Shopping app and website. It follows a series of earlier AI experiments, including the Rufus assistant, AI‑driven shopping guides, audio summaries and the Lens Live visual search tool.
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