OpenAI Acknowledges Third‑Party Cause

OpenAI posted a statement on its service status page indicating that the current disruption to ChatGPT and related products is the result of an issue with a third‑party service provider. The company explicitly said, "We have confirmed that the incident is caused by an issue with one of our third‑party service providers. We will provide updates as they become available." This acknowledgment shifts responsibility for the outage away from OpenAI’s own servers.

Cloudflare Attributes Outage to Traffic Spike

Cloudflare, the internet security and performance firm that powers many high‑traffic sites, issued its own explanation. According to its status update, "We saw a spike in unusual traffic to one of Cloudflare's services beginning at 11:20 UTC. That caused some traffic passing through Cloudflare's network to experience errors." The company noted that the cause of the traffic surge is still under investigation and that its teams are working to restore normal service.

Widespread Impact Across the Web

The disruption extended beyond OpenAI’s offerings. Users reported errors when trying to access ChatGPT on both web and mobile platforms, as well as OpenAI’s Sora video generation tool, which was down for millions of users. Cloudflare’s outage also affected other high‑profile services, including IKEA, Spotify, League of Legends, and X.com, illustrating the breadth of the impact when a core internet infrastructure provider experiences problems.

Current Status and Next Steps

OpenAI has pledged to keep users informed via its status page, while Cloudflare continues to investigate the source of the traffic spike and work on remediation. Both companies emphasize that resolution depends on fixing the underlying issue within Cloudflare’s network. Users are advised to monitor official status updates for the latest information.

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