Feature Overview

OpenAI announced a new capability for ChatGPT that it calls “company knowledge.” The feature is aimed at Business, Enterprise, and Education subscribers and is built on a version of GPT‑5. Unlike earlier app connections, this update directly integrates with common workplace repositories including Slack, SharePoint, Google Drive, and GitHub. By linking to these sources, ChatGPT can retrieve information from multiple locations in a single conversational exchange.

How It Works

When users start a new conversation and manually select the company knowledge mode, the model runs simultaneous searches across the connected tools. The system then compiles the findings, ranks relevant details, and presents an answer that includes explicit citations indicating where each piece of information originated. This citation approach is intended to give users confidence in the results and to make it easy to trace back to the underlying documents.

The feature is marketed as a conversational search engine for the workplace. It can answer questions that span emails, chat logs, documents, and issue‑tracking tickets, allowing users to quickly gather briefings, status updates, or historical decisions without leaving the chat interface.

Capabilities and Flexibility

OpenAI highlights several functional strengths. The model can handle ambiguous queries by generating multiple searches and reconciling differing viewpoints. It also supports date‑based filtering, enabling users to ask for information relevant to a particular time period. The system is described as “thinking while it searches,” meaning it can adapt its search strategy based on early results to improve relevance.

Responses are limited to the data within the connected enterprise tools; the feature does not browse the public web, nor does it generate charts or images while active. If users do not enable company knowledge, ChatGPT can still answer questions using the connected apps, but those answers will lack the depth and citation detail provided by the dedicated mode.

Limitations and Future Plans

Company knowledge must be manually turned on for each new chat session, and the current set of supported integrations is limited to the aforementioned platforms. OpenAI notes that the feature does not perform web searches or produce visual content during its operation. The company has indicated that upcoming updates will expand support to additional tools and capabilities, further enhancing the conversational search experience for enterprise and educational users.

Usado: News Factory APP - descoberta e automação de notícias - ChatGPT para Empresas