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Google Photos to Add Toggle for Classic Search After User Complaints

Background

Google has been integrating its Gemini artificial‑intelligence models across its product lineup for several years. One of the most visible applications of this effort is the Ask Photos search experience in the Google Photos app. Ask Photos was designed to let users type natural‑language queries and receive photo results based on the content of their images, a capability that marked a shift from manual scrolling through timelines.

User Reaction

Since its beta launch, the Gemini‑powered search has generated a substantial amount of user feedback. According to the head of Google Photos, Shimrit Ben‑Yair, the majority of this feedback has been negative. Users have reported that the new search is noticeably slower than the classic search function and that the selection of images displayed often contains errors. The dissatisfaction was significant enough that Google chose to pause the full rollout of Ask Photos during the summer, in order to make essential improvements.

Google’s Response

In response to the complaints, Google announced that it will add a straightforward toggle within the Google Photos app. This toggle will allow users to switch back to the traditional, non‑Gemini search system at any time, restoring the familiar search experience that many users prefer. The move reflects Google’s willingness to listen to its user base and provide immediate, user‑controlled options rather than forcing a single AI‑driven experience.

Implications

The addition of a toggle underscores a broader trend in technology where companies balance innovation with user preferences. While the Gemini models continue to evolve and integrate into many Google services, the company recognizes that not every AI enhancement will meet every user’s expectations out of the gate. By offering a quick way to revert to the classic search, Google aims to maintain satisfaction among its large Photos user community while it continues to refine the AI‑based features.

Looking Ahead

Google’s decision to pause the broader rollout of Ask Photos and to implement a user‑controlled toggle suggests that future AI‑driven updates may be introduced with more flexible options for end users. The company’s ongoing commitment to improving the Gemini models indicates that the AI‑enhanced search will likely return in a more polished form, but for now, users have the choice to stick with the tried‑and‑true search method.

Used: News Factory APP - news discovery and automation - ChatGPT for Business

Source: Ars Technica2

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