Background

Grammarly introduced an AI-powered feature called Expert Review, designed to draw on publicly available information from third‑party large language models. The goal was to surface writing suggestions inspired by the published work of influential voices, helping users discover relevant perspectives and scholarship.

Expert Feedback

Within a short period, the company received valid critical feedback from experts who expressed concern that the agent misrepresented their voices. The feedback highlighted the need for clearer control mechanisms for experts whose work is referenced by the AI.

Company Response

In response, Grammarly decided to disable the Expert Review feature while it reimagines the product. CEO Shishir Mehrotra said the company will redesign the feature to give experts real control over how their knowledge is represented—or to opt out entirely. He emphasized that the decision aligns with Grammarly’s mission to solve the “last mile of AI” by bringing AI directly to where people work, while respecting expert contributions.

Future Vision

Grammarly plans to open its platform so that anyone can build agents that function like the company’s writing sidekick. The vision includes a future where experts can choose to participate, shape how their knowledge is used, and control the associated business model. Potential use cases mentioned include professors sharpening essays, sales leaders reshaping pitches, critics challenging arguments, and leading experts elevating proposals.

Implications

The move underscores growing scrutiny of AI systems that emulate expert voices without explicit permission. By pausing the feature and committing to a redesign that prioritizes expert consent, Grammarly aims to balance innovative AI assistance with ethical considerations and user trust.

Used: News Factory APP - news discovery and automation - ChatGPT for Business