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Slack Enhances Slackbot with AI Capabilities

Slack Enhances Slackbot with AI Capabilities
CNET

AI Upgrade to Slackbot

At a recent Dreamforce presentation, Slack revealed that Slackbot, the platform’s long‑standing assistant, will receive generative‑AI enhancements. Historically, Slackbot has handled simple tasks such as sending reminders, notifications, and status updates. The new AI‑enabled version will shift toward a conversational model, allowing users to ask Slackbot for project assistance, document analysis, and other complex actions.

Slack is also opening its ecosystem to external AI agents. Partners including OpenAI, Anthropic, Perplexity, and others will be able to embed their bots within Slack channels. For example, users can mention @Claude to trigger a web search or request workspace insights.

Enterprise Rollout

The AI‑powered Slackbot is currently in beta and limited to roughly 70,000 users. Slack plans to expand availability to all customers in January 2026, with a broader rollout later in the year. Enterprise users will gain the ability to converse directly with Slackbot, request help on projects, and leverage integrations with Google Drive, OneDrive, and Salesforce.

Administrators will retain control, as the feature can be disabled for specific teams or the entire organization.

Competitive Landscape

The integration of AI into collaboration platforms reflects a wider industry trend that began with the release of ChatGPT. Applications such as Duolingo, Canva, and Photoshop have added AI features to improve user experience and attract investment. Slack’s primary competitor, Microsoft Teams, has also been accelerating its AI roadmap, making the enhancements a strategic move to stay competitive.

Overall, the AI‑augmented Slackbot aims to transform routine workflow assistance into a more proactive, intelligent experience for both individual contributors and large enterprises.

Used: News Factory APP - news discovery and automation - ChatGPT for Business

Source: CNET

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