OpenAI has responded to user dissatisfaction with the newer ChatGPT‑5 model by reinstating the older ChatGPT‑4o for paid subscribers and consolidating personality‑tuning options into a single Personalization page. The changes, highlighted in a tweet by CEO Sam Altman, let users select preset personalities or add custom instructions, aiming to restore the more supportive tone many valued in the previous version. Free users remain in a more limited experience, while a recent survey shows most people use ChatGPT outside of work, underscoring the importance of tone and personalization.
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