Amazon has filed a lawsuit against Perplexity, alleging that the startup’s AI‑powered browser, Comet, circumvents Amazon’s terms of service by automating purchases on the retailer’s site. The dispute highlights a broader industry concern known as the “DoorDash problem,” where AI agents could bypass the customer‑relationship layers that service platforms rely on for revenue. Perplexity defends its approach as a user‑agent right, while executives from Uber, Lyft, DoorDash and other firms weigh in on the potential impact of agentic AI on their businesses. The clash raises questions about the future of e‑commerce, advertising, and platform control in an AI‑driven web.
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