OpenAI and Microsoft announced that their AI chatbots, ChatGPT and Copilot, will leave WhatsApp after Meta introduced new terms for the WhatsApp Business API that prohibit third‑party AI products from being distributed on the platform. The policy change, effective January 15th, 2026, forces the bots to cease operations on WhatsApp, with OpenAI offering a way for users to preserve chat history while Copilot users have no such option. The shift is expected to trigger additional departures from other AI services, leaving Meta’s own AI as the sole chatbot offering on WhatsApp after the deadline.
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