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FTC Receives Multiple Complaints Alleging ChatGPT Causes Psychological Harm

FTC Receives Multiple Complaints Alleging ChatGPT Causes Psychological Harm
Several users have filed complaints with the U.S. Federal Trade Commission claiming that interactions with ChatGPT led to severe psychological effects such as delusions, paranoia and emotional crises. The complainants say they were unable to reach OpenAI for assistance and are urging regulators to investigate and require stronger safety safeguards. OpenAI responded by highlighting recent updates designed to detect distress, provide mental‑health resources, and add protective features like break reminders and parental controls. Read more →