Salesforce CEO Marc Benioff announced a reduction of about 4,000 customer‑support positions, replacing many roles with the company’s AI system, Agentforce. The workforce fell from roughly 9,000 to 5,000, a 45% drop, while the AI now handles about half of all customer conversations—around 1.5 million interactions and roughly 10,000 leads each week. Benioff said he “needs less heads,” citing labor shortages and cost concerns. Human agents remaining work under an “omni‑channel supervisor” that blends AI and human effort, with customer‑satisfaction scores staying roughly unchanged. He predicts a shift toward “agentic enterprises” and urges young talent to embrace AI. Leia mais →

Generative AI, once celebrated chiefly for speed and efficiency, is now being recognized for its ability to sharpen corporate decision‑making. Early gains such as time savings in coding and content creation have given way to deeper strategic uses, including market analysis, risk modeling, and merger‑acquisition insight. While the technology promises powerful forecasting and scenario planning, experts caution that proper training and skeptical oversight are essential to avoid misleading outputs. Companies that embed generative AI thoughtfully into existing workflows can unlock a strategic edge that goes far beyond mere productivity. Leia mais →

Tesla unveiled its fourth “Master Plan,” outlining ambitions for humanoid robots and planet‑wide sustainable energy. Analysts and observers note the document is vague, missing concrete milestones, and echo concerns raised by CEO Elon Musk about its lack of specifics. The plan follows earlier master plans that set detailed goals for solar roofs, new vehicle models, and autonomous driving, many of which remain unfinished. Critics argue the story reads like generic talking points rather than a measurable roadmap, raising questions about Tesla’s ability to deliver on its expansive vision. Leia mais →

Salesforce CEO Marc Benioff announced a reduction of about 4,000 customer‑support positions, replacing many roles with the company’s AI system, Agentforce. The workforce fell from roughly 9,000 to 5,000, a 45% drop, while the AI now handles about half of all customer conversations—around 1.5 million interactions and roughly 10,000 leads each week. Benioff said he “needs less heads,” citing labor shortages and cost concerns. Human agents remaining work under an “omni‑channel supervisor” that blends AI and human effort, with customer‑satisfaction scores staying roughly unchanged. He predicts a shift toward “agentic enterprises” and urges young talent to embrace AI. Leia mais →

Salesforce CEO Marc Benioff announced a reduction of about 4,000 customer‑support positions, replacing many roles with the company’s AI system, Agentforce. The workforce fell from roughly 9,000 to 5,000, a 45% drop, while the AI now handles about half of all customer conversations—around 1.5 million interactions and roughly 10,000 leads each week. Benioff said he “needs less heads,” citing labor shortages and cost concerns. Human agents remaining work under an “omni‑channel supervisor” that blends AI and human effort, with customer‑satisfaction scores staying roughly unchanged. He predicts a shift toward “agentic enterprises” and urges young talent to embrace AI. Leia mais →

Generative AI, once celebrated chiefly for speed and efficiency, is now being recognized for its ability to sharpen corporate decision‑making. Early gains such as time savings in coding and content creation have given way to deeper strategic uses, including market analysis, risk modeling, and merger‑acquisition insight. While the technology promises powerful forecasting and scenario planning, experts caution that proper training and skeptical oversight are essential to avoid misleading outputs. Companies that embed generative AI thoughtfully into existing workflows can unlock a strategic edge that goes far beyond mere productivity. Leia mais →

Generative AI, once celebrated chiefly for speed and efficiency, is now being recognized for its ability to sharpen corporate decision‑making. Early gains such as time savings in coding and content creation have given way to deeper strategic uses, including market analysis, risk modeling, and merger‑acquisition insight. While the technology promises powerful forecasting and scenario planning, experts caution that proper training and skeptical oversight are essential to avoid misleading outputs. Companies that embed generative AI thoughtfully into existing workflows can unlock a strategic edge that goes far beyond mere productivity. Leia mais →

Tesla unveiled its fourth “Master Plan,” outlining ambitions for humanoid robots and planet‑wide sustainable energy. Analysts and observers note the document is vague, missing concrete milestones, and echo concerns raised by CEO Elon Musk about its lack of specifics. The plan follows earlier master plans that set detailed goals for solar roofs, new vehicle models, and autonomous driving, many of which remain unfinished. Critics argue the story reads like generic talking points rather than a measurable roadmap, raising questions about Tesla’s ability to deliver on its expansive vision. Leia mais →

Tesla unveiled its fourth “Master Plan,” outlining ambitions for humanoid robots and planet‑wide sustainable energy. Analysts and observers note the document is vague, missing concrete milestones, and echo concerns raised by CEO Elon Musk about its lack of specifics. The plan follows earlier master plans that set detailed goals for solar roofs, new vehicle models, and autonomous driving, many of which remain unfinished. Critics argue the story reads like generic talking points rather than a measurable roadmap, raising questions about Tesla’s ability to deliver on its expansive vision. Leia mais →

Generative AI, once celebrated chiefly for speed and efficiency, is now being recognized for its ability to sharpen corporate decision‑making. Early gains such as time savings in coding and content creation have given way to deeper strategic uses, including market analysis, risk modeling, and merger‑acquisition insight. While the technology promises powerful forecasting and scenario planning, experts caution that proper training and skeptical oversight are essential to avoid misleading outputs. Companies that embed generative AI thoughtfully into existing workflows can unlock a strategic edge that goes far beyond mere productivity. Leia mais →

Salesforce CEO Marc Benioff announced a reduction of about 4,000 customer‑support positions, replacing many roles with the company’s AI system, Agentforce. The workforce fell from roughly 9,000 to 5,000, a 45% drop, while the AI now handles about half of all customer conversations—around 1.5 million interactions and roughly 10,000 leads each week. Benioff said he “needs less heads,” citing labor shortages and cost concerns. Human agents remaining work under an “omni‑channel supervisor” that blends AI and human effort, with customer‑satisfaction scores staying roughly unchanged. He predicts a shift toward “agentic enterprises” and urges young talent to embrace AI. Leia mais →

Tesla unveiled its fourth “Master Plan,” outlining ambitions for humanoid robots and planet‑wide sustainable energy. Analysts and observers note the document is vague, missing concrete milestones, and echo concerns raised by CEO Elon Musk about its lack of specifics. The plan follows earlier master plans that set detailed goals for solar roofs, new vehicle models, and autonomous driving, many of which remain unfinished. Critics argue the story reads like generic talking points rather than a measurable roadmap, raising questions about Tesla’s ability to deliver on its expansive vision. Leia mais →

Salesforce CEO Marc Benioff announced a reduction of about 4,000 customer‑support positions, replacing many roles with the company’s AI system, Agentforce. The workforce fell from roughly 9,000 to 5,000, a 45% drop, while the AI now handles about half of all customer conversations—around 1.5 million interactions and roughly 10,000 leads each week. Benioff said he “needs less heads,” citing labor shortages and cost concerns. Human agents remaining work under an “omni‑channel supervisor” that blends AI and human effort, with customer‑satisfaction scores staying roughly unchanged. He predicts a shift toward “agentic enterprises” and urges young talent to embrace AI. Leia mais →

Tesla unveiled its fourth “Master Plan,” outlining ambitions for humanoid robots and planet‑wide sustainable energy. Analysts and observers note the document is vague, missing concrete milestones, and echo concerns raised by CEO Elon Musk about its lack of specifics. The plan follows earlier master plans that set detailed goals for solar roofs, new vehicle models, and autonomous driving, many of which remain unfinished. Critics argue the story reads like generic talking points rather than a measurable roadmap, raising questions about Tesla’s ability to deliver on its expansive vision. Leia mais →

Generative AI, once celebrated chiefly for speed and efficiency, is now being recognized for its ability to sharpen corporate decision‑making. Early gains such as time savings in coding and content creation have given way to deeper strategic uses, including market analysis, risk modeling, and merger‑acquisition insight. While the technology promises powerful forecasting and scenario planning, experts caution that proper training and skeptical oversight are essential to avoid misleading outputs. Companies that embed generative AI thoughtfully into existing workflows can unlock a strategic edge that goes far beyond mere productivity. Leia mais →