Emerging AI applications promise to smooth non‑native accents for callers, sparking debate over whether such technology mitigates workplace bias or reinforces a hierarchy that favors a narrow notion of “standard” English. Companies like BoldVoice, Krisp and Sanas market real‑time speech neutralization, while critics warn that the tools may erase cultural identity and perpetuate discrimination. A British study cited in the coverage finds that a significant portion of working adults still experience accent‑based prejudice. The discussion reflects a broader tension between technological convenience and the social value of linguistic diversity.
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