Aurelian, a startup focused on public‑safety technology, has rolled out an AI‑driven voice assistant to help 911 call centers manage non‑emergency inquiries such as noise complaints and lost wallets. The system, now active in more than a dozen U.S. cities and serving nearly five million residents, handles roughly three‑quarters of non‑emergency calls, freeing human dispatchers to concentrate on life‑threatening situations. Aurelian recently secured $14 million in funding to expand its operations and reduce dispatcher burnout.
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