Venture capital firms are targeting the $16 trillion services sector with a strategy that blends AI automation and roll‑up acquisitions. General Catalyst has earmarked $1.5 billion for a “creation” model that incubates AI‑native companies, then uses them to buy mature service firms and boost margins. Portfolio examples include Titan MSP, which received $74 million to develop AI tools and automate 38 percent of managed‑service tasks, and Eudia, a legal‑service platform that leverages AI for fixed‑fee contracts and has acquired Johnson Hanna. Other investors such as Mayfield and solo backer Elad Gil are backing similar approaches. A recent study warns of “workslop”—AI‑generated work that creates extra labor—potentially tempering margin gains, but proponents argue the model’s profitability and the need for specialized AI engineers make it a compelling new frontier for venture capital. Leia mais →

A study by Harvard Business Review and the Stanford Media Lab finds that AI‑generated content, dubbed "workslop," is spreading across businesses. While tools like Gemini, Copilot, Claude and ChatGPT enable rapid creation of reports, presentations and code, the output often lacks substance and contains errors. About 40% of respondents reported receiving workslop, leading to confusion, offense and a perception that coworkers who rely on AI are less capable, reliable and creative. The report urges organizations to treat AI as an assistant, enforce rigorous editing, and prioritize human collaboration to preserve quality and trust. Leia mais →