A wave of artificial‑intelligence tools is accelerating software development and customer‑support tasks, but new research shows the gains are narrow and come at a cost. Surveys and internal studies reveal that workers using AI experience higher workloads, rising expectations and a growing sense of mental fatigue. While the technology promises a "cognitive amplifier," many executives admit that measurable productivity gains remain limited, and a sizable share of employees report AI‑related burnout. Read more →