OpenAI is rolling out cloud‑based “workspace” agents to users of its Business, Enterprise, Edu and Teachers plans. The agents, built into ChatGPT, can automate tasks such as gathering product feedback and drafting follow‑up emails, and they integrate with tools like Slack and Gmail. OpenAI says the agents learn from team processes, request approvals when needed, and can be shared across an organization. The feature expands on the company’s 2023 GPT custom‑chatbot offering and comes as competition from Anthropic and other AI firms intensifies. Read more →